Frequently Asked Questions

Get answers to common questions about Gloss.

Typically 4–6 weeks depending on hair porosity, color history, and home care. Glossing gradually fades with washing; using color-safe, sulfate-free products and cool water extends vibrancy. Book touch-ups when you notice diminished shine or tonal shifts.

A Gloss primarily deposits subtle pigment to refine tone and increase shine; it isn't a major color change or lightening service. Expect gentle toning, improved vibrancy, and a luminous finish—ideal for refreshing color without full re-dyeing.

Yes — Gloss is gentle and ideal for color-treated or chemically processed hair, adding shine and refining tone without harsh lightening. Our stylists evaluate hair health, perform strand tests, and customize formulas to ensure condition and desired outcome before applying Gloss.

Come with clean, dry hair, avoid heavy styling products, bring reference photos, inform stylist of treatments; if recent chemical services, tell us. We may assess or recommend a conditioning pre-treatment for best results.

Yes — Gloss can neutralize mild brassiness and refine unwanted undertones by depositing toning pigments. For heavy brassy or drastically uneven color, a targeted toner or corrective service may be recommended. Your stylist will recommend the right approach during consultation.

Most Gloss appointments take 30–60 minutes depending on hair length, thickness, and whether additional services are combined. The process includes consultation, application, processing time, and conditioning finish to ensure even tone and maximum shine.